Privacy Policy and Cookies

 

 

SECURITY AND CONFIDENTIALITY

 

MyCozyLand, as the controller, understands and recognizes the need and importance of protecting the privacy of its customers. For this reason and in compliance with the provisions of Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of their personal data and the free movement of such data (hereinafter the "RGPD" ), as well as the national legislation implementing the RGPD to MyCozyLand informs that personal data (name, surname, fiscal address and / or parcel delivery, postal code, city and country, VAT, telephone number and / or mobile phone and e-mail address) that the customer provides through the use of the online store or by registration in the same will be used for full compliance with the contract, namely for the processing and delivery of orders, for billing purposes and for the identification of the customer in the event of any complaints or requests for refund being submitted to MyCozyLand, based on the grounds of legitimacy of performance of the contract and the interest (in the case of complaints) provided for in Article 6 (1) (b) and (f) of the RGPD.

 

MyCozyLand.com guarantees the confidentiality of all data provided by its customers either in the register or in the process of buying or ordering products or services. The collection and processing of data takes place safely and prevents its loss or manipulation. All data will be entered on a Secure Server (128 bit SSL) that encrypts / encodes (transforms into a code). You can verify that your browser is secure if the lock symbol appears or if the address starts with https instead of http.

 

MyCozyLand warns that the provision of personal data in question is necessary for the contract to be fully complied with. In case the data indicated as obligatory are not provided, the delivery of the goods may be compromised. Further, the request for deletion of the data or opposition to the treatment, will not compromise the execution of the contract and the respective delivery of the property in progress.

 

MyCozyland also informs that personal data of current customers, including the electronic contact details provided, will be used for marketing purposes, and the customer may object to the processing of their data for this purpose at any time and without any justification , when sending each commercial communication when selecting the "opt-out" field in compliance with the provisions of Article 13 of Directive 2002/58 / EC.

 

MyCozyLand guarantees the confidentiality of all the data provided by your customers, either in the register or in the buying process. The collection and consequent processing of data is carried out safely which prevents its manipulation and /or loss. Please note, however, that while we may guarantee the confidentiality of all data provided to us by our customers, the collected personal data may circulate on the network without security and may be viewed and /or used by third parties not authorized to do so, notwithstanding that appropriate security measures have been taken against accidental or unauthorized destruction and accidental loss and also unauthorized access, modification or diffusion taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.

 

MyCozyLand also undertakes not to share or provide the personal data collected to third parties, unless expressly authorized by the data owners. However, in order to ensure the satisfaction of the processing and delivery of customer orders, MyCozyLand will communicate the personal data of its customers to its subcontractors, who process the data on behalf of and on MyCozyLand's instructions and take all technical and safety measures necessary to ensure the security of the data concerned.

 

Our subcontractors are:

  • Billing: Toconline (TOConline is an electronic billing system certified by the Tax Authority);

  • Accounting: Conta na Hora, Lda.;

  • Online Store Hosting: Amenworld-Serviços, Internet, Sociedade Unipessoal, Lda.

  • Shipping and Delivery Orders: CTT – Correios de Portugal, S.A. and CTTExpresso – Serviços Postais e Logística, S.A.;

  • Payments and Receipts: HPME, AS, Hi-Pay porte Monnaie-Eléctronique and PayPal (Europe) S.à.r.L. et Cie, S.C.A.

 

Personal data of customers shall be kept for the period of time deemed necessary for each purpose, always following the principle of limitation of the conservation and minimization of data (Article 5º, nº 1 line c) and e) of the RGPD). Contact information strictly necessary for the marketing purpose will be kept for a period of one year after the last contact with the owner. The billing data strictly necessary to prove the contractual relationship will have to be kept for a period of 10 years, in accordance with article 123º/4 of the Tax Code on the Income of Collective Persons.

 

The customer has, however, the right to access or rectify their data, the right to oppose or request the deletion or even the limitation of the processing of their data, at any time. The customer is also entitled to the portability of his data that is in digital format. All these rights may be exercised by sending a request to the following means:

 

Email: apoio@mycozyland.com

Letter: Rua Dr. António Granjo, Nº25 - 3º Direito; 1495-011 Algés

Telephones: +351 214 012 053 or +351 930 605 990

 

The customer also has the possibility to complain to the National Control Authority.

 

At MyCozyLand, access to personal data is restricted to authorized persons. We maintain levels of security and confidentiality according to the legislation in force.

 

 

COOKIES
 

Cookies are small text files that the online portals visited by the user send and record on your computer or mobile device, and then be retransmitted to the same portals online on a next visit. Thanks to cookies, the online portal remembers user actions and preferences (such as login data, chosen language, font size and other display settings, etc.) so that they are shown again when the user revisits that online portal or navigates from one page to another. Cookies are thus used to perform computer authentication, session monitoring and storage of information about the activities of users accessing one and may also contain a unique identification code that allows monitoring of user navigation within the online portal itself statistical or advertising purposes. While browsing an online portal, you may also receive cookies from online portals or web servers on your computer or mobile device other than those you are visiting (so-called "third-party cookies"). Some operations can not be performed without the use of cookies, which in some cases are thus technically necessary for the operation of the online portal itself.


There are several types of cookies, depending on their characteristics and functions, and these can remain on the user's computer or mobile device for different periods of time: so-called session cookies, which are automatically deleted when the browser is closed; so-called persistent cookies, which remain on the user's equipment for a predetermined period of time.


In accordance with the legislation in force in Portugal, the use of cookies does not always require express consent on the part of the user. In particular, "technical cookies", that is, those used for the sole purpose of transmitting a communication through an electronic communications network, or to the extent strictly necessary to provide a service expressly requested by the user, do not require such consent. These are, in other words, cookies that are essential for the functioning of the online portal or necessary to carry out activities requested by the user, namely: "cookies analytics" when used directly by the online portal manager to collect aggregated information about the number of users and how they visit the website, browsing or session cookies (to be authenticated), functionality cookies that allow the user to browse according to a series of selected criteria (for example , the language, the products selected for purchase) in order to improve the service provided to the same. For "profiling cookies", vice versa, ie those intended to create user profiles and used to send advertising messages in line with the preferences expressed by the user in the context of Internet browsing, consent is required the user. The online portal uses the following cookies that may be unmarked, with the exception of third-party cookies for which the user must refer directly to the respective methods of marking and clearing the respective cookies, indicated through links:
 

Technical Cookies:
- navigation or session and strictly necessary for the operation of the online portal or to allow the user to use the contents and services as requested.
- Cookies analytics, which allow you to understand how the online portal is used by users. With these cookies no information is collected on the user's identity, nor any personal data.
 

The information is treated in an aggregated and anonymous way.

- Functional Cookies, this is used to activate specific features of the online portal and a series of selected criteria (for example, the language, products selected for purchase) in order to improve the service provided.
- Profile creation cookies used to send advertising messages in accordance with the preferences expressed by the user in the context of Internet browsing.

 

ATTENTION:

By disabling technical and/or feature cookies the online portal may become unavailable or some services or certain functions of the online portal may not be available or may not function correctly and you may be required to change or manually enter some information or preferences every time you visit the online portal.

Third-party cookies, ie cookies from online portals or from web servers other than the Holder, used for the purposes of those third parties, including also profiling cookies. It is necessary that those third parties, listed below with their respective links to the privacy policies, are independent holders of the treatment of the data collected through the cookies served by them; therefore, the user should consult their personal data treatment policies, information and consent forms (marking and clearing their respective cookies). As a complement, it is also noted that MyCozyLand.com does what it is reasonably required to be able to monitor the cookies in its online portal. These are updated on a regular basis on the landing page at the link below, where we give transparency about cookies sent directly by MyCozyLand.com and its purpose, and, with specific reference to cookies sent by third parties through our online portal, we both those that are written in the domain of MyCozyLand.com (for example: Google Analytics). In connection with these cookies, we provide the links to statements about the privacy of third parties that send you through our online portal: to these third parties, as we have pointed out, we assign the responsibility to provide the privacy statement and to collect the consent of the users . This responsibility relates not only to the cookies that third parties send directly, but also to any additional cookies that are sent through our online portal by virtue of the use of services from which the third parties themselves benefit. With respect to these cookies, sent by third-party service providers, MyCozyLand.com can not exercise any control and knows neither its characteristics nor its purposes.

 

The following are links to information about third-party cookies:

GOOGLE 
 

Cookies sent by MyCozyLand.com through its website are detailed in the table below:

 

COOKIES TECHNICAL NAME FUNCTIONING AND PURPOSE TIME OF PERSISTENCE
ShopInit test if browser accepts cookies At the and of the session (when the browser is closed/2 h inactivity)
SessionID the ID of a session At the and of the session (when the browser is closed/2 h inactivity)
epagescookielawcookie makes the visitor accept the cookie law message At the and of the session (when the browser is closed/2 h inactivity)

 

 


This website uses etracker technology (www.etracker.de) by which anonymous data is collected and saved for marketing and optimisation purposes. All visitor data is saved using an anonymous user ID to aggregate a usage profile. Cookies may be used to collect and save this data, but the data is not personally identifiable. The data will not be used to identify a visitor personally and is not aggregated with any personal data. The collection and storage of data may be refused at any time, with effect for the future.

 

eTracker services for analysing usage data are utilised on this website. They use cookies that enable a statistical analysis of the utilisation of this website by its users, as well as a display of usage-related content. The data generated as a result are processed and saved solely in Germany by etracker on our behalf and are thus subject to strict German and European data privacy laws and standards. etracker was independently audited and certified in this regard and was awarded the data privacy quality seal ePrivacyseal.

Data are processed as per the legal provisions of Art. 6 Para. 1 (f) (legitimate interest) of the EU General Data Protection Regulation (EU GDPR). Our concern in the sense of the EU GDPR (legitimate interest) is the optimisation of our online offering and our website. Since the private sphere of our visitors is important to us, data that may allow conclusions to be made about any specific person, such as IP addresses and login or device IDs, are anonymised or pseudonymised as soon as possible. The data are not used for other purposes, etracker does not merge them with its own or other data, and they are not passed on to third parties.