Shipping of Orders

Shipping of Orders

 

 

Shipping Options

 

 

To receive your order in the most appropriate way for you, we have different shipping modes, as shown in the attached table.

You can also choose to pickup in person at our facilities.

 

Shipping Company Days for Delivery Type of Delivery Zone Delivery Time Costumer Info 
CTT Expresso Next working day Home Portugal-  Mainland From 9am to 18pm 2 Text Message
Portugal - Islands From 9am to 18pm 2 Text Message
Spain - Mainland From 9am to 18pm 2 Text Message
CTT Expresso 2 Working Days Post Office Portugal - Mainland Varies depending on the delivery point CTT Expresso time 1 Text Message
Portugal - Islands 1 Text Message
Spain - Mainland 1 Text Message
CTT International (Max 1,8 Kg.) 3 Working Days Home Europe - Zone From 9am to 18pm Tranking Nº
Europe - Zone From 9am to 18pm Tranking Nº

ATTENTION: We do not deliver on Saturdays, Sundays and Holidays.

 

Delivery Times

 

The delivery times for orders vary according to:

. The shipping service chosen by the customer;

. The time when the payment of the order is made;

. The sending destination.

 

 

Ordering articles with availability

. Working days, Holidays and weekend is considered the 1st following business day.

 

Order of articles with availability "2 to 4 days"

. Working days, Holidays and weekend is considered the 1st business day following.

 

Order of articles with different availabilities

You should consider the delivery date of the article with the most extended availability. If you want to receive the articles with shorter delivery time, and do not want to wait to receive everything together, we suggest you to place separate orders.

 

Shipping

 

Shipping Costs for Continental Portugal and Islands

Shipping costs are calculated according to:

. Availability of products (days);

. Weight;

. Type of delivery that the customer chooses.

 

You can consult the following table of Costs of Shipping for Continental Portugal and Islands:

 

Zone Portugal - Mainland Portugal - Islands
Shipping Company CTT Expresso (economy) CTT Expresso CTT Expresso (economy) CTT Expresso
Delivery in 2 working days from 9am to 6pm Delivery in 1 working day from 9am to 6pm Delivery in 2 working days from 9am to 6pm Delivery in 1 working day from 9am to 6pm
From 0 to 2 Kg. 5,20 € 6,16 € 11,03 € 20,72 €
From 2 to 5 Kg. 6,60 € 7,25 € 12,37 € 29,20 €
From 5 to 10 Kg. 7,76 € 8,34 € 15,03 € 38,78 €
From 10 to 15 Kg. 8,40 € 9,05 € 19,44 € 53,54 €

 

• International Shipping Costs

Shipping costs are calculated according to:

. Availability of products (days);

. Weight;

. Type of delivery that the customer chooses;

. Order Destination.

 

You can consult the following table of International Shipping costs:

 

Zone Spain - Mainland
Shipping Company CTT Expresso (economy) CTT Expresso
Delivery in 2 working days from 9am to 6pm Delivery in 1 working day from 9am to 6pm
From 0 to 2 Kg. 6,37 € 7,01 €
From 2 to 5 Kg. 7,83 € 8,59 €
From 5 to 10 Kg. 9,21 € 9,91 €
From 10 to 15 Kg. 9,97 € 10,76 €

 

Zone Europe
Shipping Company CTT - Up to 1.8 Kg. Registered Mail - 3 to 5 business days
From 0 to 100 grams 3,90 €
From 100 to 250 grams 5,00 €
From 250 to 500 grams 6,50 €
From 500 g to 1 Kg. 9,60 €
From 1 Kg. to 1,8 Kg. 15,50 €
More than 1,8 Kg. Contacte-nos: Apoio ao Cliente

In international shipments (excluding Continental Spain) in orders weighing more than 1,8 kg, the process of Calculation of shipping costs is not automatic, so the customer will have to contact our Customer Service

Phone: +351 930 605 990 or +351 214 012 053

Email: apoio@mycozyland.com

 

Taxes and Customs Costs

MyCozyLand declines all liability in case of violation of the law of the country where the order is delivered. It is up to the Client to verify with the local authorities the conditions of importation or use of the products that he wishes to order.

The international shipping costs do not include the import tariffs, which must be paid upon arrival of the order, by the consignee of the order.

 

To ensure international delivery in the shortest possible time, it is imperative to specify in the order, the name and the contact of the recipient